A Systematic Approach to the Implementation of Ergonomics Culture in the Large-Sized Manufacturing Industry
Keywords:EFQM excellence model, Ergonomics culture, Maturity level, Large-sized manufacturing company
Building an ergonomics culture helps the company reduce work-related musculoskeletal disorder problems. This study identifies five key factors, namely, Leadership, Policy and Strategy, People, Resources, and Processes, and their 29 attributes to enhance the ergonomics culture in the large-sized manufacturing industry. Five key factors are assigned and adjusted with the criterion weights in this study, with a total score of 1000 points. An ergonomics culture maturity level is established with a total of six maturity levels so that an organization can assess its current maturity level, and plan for the improvement to progress through to higher levels of maturity. A case study is presented to illustrate an action plan used to enhance the ergonomics culture maturity level in a large-sized manufacturing company. It is expected that other large-sized manufacturing companies can use the study results to better understand key factors and maturity levels, and effectively plan for the ergonomics culture enhancement.