Hotel Housekeeper Scheduling Problem with Time Windows
Keywords:
Hotel Industry, Housekeeper Scheduling, Mathematical ModelAbstract
This research focuses on hotel housekeeper scheduling problem. Such scheduling requires consideration of several factors including budget, operational standards, number of rooms, and uncertain room’s time windows that make the hotel unable to manage resources efficiently. Therefore, this study aims to minimize total labor costs of housekeepers from the cleaning schedule under time windows. A mixed integer linear programming is developed and compared with the constructive heuristic in 7 instances. The results show that proposed mixed integer linear programming is efficient in solving problems, they could improve the solution quality by 14.62%, 18.20%, 14.92%, 1.66%, 14.10%, 7.51%, and 22.47%, and the computational time is faster than the constructive heuristic for 5 out of 7 instances.
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