ARPASAT, P.; PREMCHAISWADI, W. Data-Driven Business Process Improvement. Progress in Applied Science and Technology, Thailand, v. 14, n. 3, p. 11–21, 2024. DOI: 10.60101/past.2024.256277. Disponível em: https://ph02.tci-thaijo.org/index.php/past/article/view/256277. Acesso em: 16 sep. 2026.