ชำนาญหล่อ เ. Simulation to Improve Service Performance of Outpatient Department in Laem Chabang Hospital. Srinakharinwirot University Engineering Journal, Bangkok, Thailand, v. 13, n. 1, p. 166–175, 2018. Disponível em: https://ph02.tci-thaijo.org/index.php/sej/article/view/141257. Acesso em: 29 apr. 2025.