SATIRASETTHAVEE, D.; MALABANAN, I.; KITTHAMKASORN, S.; PANPAKSORN, J. Customer Satisfaction with Service Quality of the Bangkok Mass Rapid Transit System. Srinakharinwirot University Engineering Journal, Bangkok, Thailand, v. 18, n. 1, p. 83–102, 2023. Disponível em: https://ph02.tci-thaijo.org/index.php/sej/article/view/247111. Acesso em: 21 may. 2024.