BAKULI, K. .; PAL, M. . A Two-Server Bulk Service Queuing Model with a Permanent Server and a Temporary Server on Hold . Thailand Statistician, [S. l.], v. 20, n. 3, p. 636–654, 2022. Disponível em: https://ph02.tci-thaijo.org/index.php/thaistat/article/view/246994. Acesso em: 7 may. 2024.