Factors Affecting Adoption of e-Government Service: A Case Study of e-Revenue

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Keywords:
e-Government e-Government Services e-Revenue Adoption Technology Model

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Wantanee Mongkolsubkul
Student, Management of Technology College of Innovation.
Anyanitha Distanont
Lecturer, Management of Technology College of Innovation.
Orapan Khongmalai
Assistant Professor, Management of Technology, College of Innovation.
Junjira Noppakunthammachart
Student, Management of Technology, College of Innovation.

Abstract

This research aimed to study the factors that affect the adoption of e-government services. The methodology used includes a review of theories and ideas about the factors that affect the adoption of information technology and e-government as well as a review of research related to the adoption of
electronic government services. The results showed that there are four factors which can influence the e-Government Service adoption: (1) perceived ease of use, (2) perceived usefulness, (3) quality of service and (4) trust.

Article Details

Issue
Vol. 39 No. 1 (2016): January - March
Section
Original Articles