Application for Beauty Salon Booking Queue

Abstract

The purposes of the research were to 1) develop a reserve application for beauty salon queue, 2) find out the efficiency of system development, and 3) study the users’ satisfaction. Two target groups in this research were three system developers and twenty customers in beauty salon used. They were selected by purposive sampling. The instruments were evaluation of efficiency and questionnaire of satisfaction. The statistics used in analyzing data were mean and standard deviation.  The research findings showed that 1) the reserve application for beauty salon queue comprised of two groups (1) beauty salon registered the customers, informed the beauty salon services, arranged the queues, conversed with customers’ queries via chat room. (2) users’ application could select beauty salon, verified customers’ booking, browsed the past usage, corrected the personal information. 2) the result of efficiency through application by specialists was in high level. (= 4.20, S.D. = 0.49). 3) the result of sample groups’ satisfaction through application was in high level. (= 4.55, S.D. = 0.37).