Detecting Automobile Insurance Fraud: A Novel Two-Step Strategy Using Effective Ensemble Learning Techniques

Authors

  • Wikanda Phaphan Department of Applied Statistics, Faculty of Applied Science, King Mongkut’s University of Technology North Bangkok, Bangkok, Thailand
  • Samach Sathitvudh Department of Statistics, School of Computer, Data and Information Sciences, University of Wisconsin-Madison, Madison, USA
  • Tikumporn Suntornsuwan Department of Applied Statistics, Faculty of Applied Science, King Mongkut’s University of Technology North Bangkok, Bangkok, Thailand
  • Kamon Budsaba Department of Mathematics and Statistics, Faculty of Science and Technology, Thammasat University, Pathum Thani, Thailand
  • Teerawat Simmachan Department of Mathematics and Statistics, Faculty of Science and Technology, Thammasat University, Pathum Thani, Thailand

Keywords:

Corruption, ensembles, fraudulent claims, machine learning, security threats

Abstract

Like other industries, insurance companies processed large volumes of data during the industrial revolution. The industry’s major concern is increasing numbers of fraudulent claims. These claims affect not only financial losses but also the entire industry, honest policyholders, and society. Machine learning (ML) approaches are recently utilized in insurance fraud detection to reduce such losses. To further improve, this article introduces a novel prediction framework for fraudulent claims called the Two-step models. The anonymous US auto insurance dataset was used to demonstrate and evaluate the framework. Under-sampling and synthetic minority over-sampling technique (SMOTE) were used to balance data. Mutual information was employed as a feature selection tool. Five proposed models were built in two steps. Early on, eight basic ML models were implemented. The top three affective models were chosen based on their F-measure scores. Then, their predicted values were used as components to construct the two-step models using ensemble techniques. Statistical tests were utilized to appraise all models. Numerical results indicated that the proposed models yielded significant enhancements. Moreover, the most effective model is a combination of SMOTE and improved multilayer perceptron (IMLP). This research could help insurance firms improve their fraud detection systems to prevent insurance abuse.

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Published

2024-12-25

How to Cite

Phaphan, W. ., Sathitvudh, S. ., Suntornsuwan, T. ., Budsaba, K. ., & Simmachan, T. . (2024). Detecting Automobile Insurance Fraud: A Novel Two-Step Strategy Using Effective Ensemble Learning Techniques. Thailand Statistician, 23(1), 144–161. Retrieved from https://ph02.tci-thaijo.org/index.php/thaistat/article/view/257230

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