The Development of Mobile Application for Requesting Emergency Assistance from Crowds
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Abstract
- At present, many crimes and emergency cases happen daily, especially in large cities. Thus, there are also a high number of requests regarding such cases. Some requests are very urgent until even the requesters cannot give details about their needs. Others are not emergency but still need to be responded by domain-specific people or experts. Unfortunately, due to a small number of polices and public officers, sending the assistances to respond all requests is often not fast enough to help the victims in time. Furthermore, locating and reaching the scenes are difficult when informed by phone or text, which is often unclear.This article aims to develop the mobile application for requesting emergency assistance from crowds based upon a crowdsourcing model. The purpose of this application is to create a society of mutual assistance, composed of three preliminary roles of users (i.e., help requesters, volunteers and officers.) By using our application, a help requester can make either an emergency and non-emergency request with a minimal effort. The request is subsequently routed to the potential recipients (e.g., volunteers and/or officers) based on, for instance, time, location, zone of crime levels, gender and profile of users. This is to avoid fraudulent requests like robbery, kidnapping, human trafficking, sexual assault, etc.
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