Enhancements to Human Resource and Data Resource Management Performance in the Development of Disc Brake Pad Products

Abstract

The brake friction material sector is impacted by severe competitiveness, continuously changing client needs, and very precise customer specifications. As a result, precise design and quick development are techniques to increase competitiveness. Cross-functional work approaches are complex and generate product development delays. In addition, resource management in cross-functional work, such as handling huge amounts of information and various participants, is critical for a corporation. This study aimed to enhance resource management performance by separating activity into two segments. First, the project management efficiency in a new model development process was improved by deploying a program for displaying work status, which was a project management program. Second, by establishing the product development program on a web application platform utilizing MySQL, the data collection procedure is being improved. Following execution, a project management program can improve team project management efficiency. It satisfied managers at a very satisfactory level with a mean of 4.33 out of 5 and staff at a good level with a standard of 4.09 out of 5. Moreover, the product development program can improve the data collection process by 5.72% reducing the working time of the disc brake pad product development process, 24.53% reducing the time required to input the sample test data, and 60% reducing the time required to search for the sample test data. Managers and employees were both extremely satisfied, scoring 4.25 and 4.24 out of 5 points, respectively.