Development of Parcel Tracking Status System via the LINE Application of the Faculty of Science and Technology, Pibulsongkram Rajabhat University การพัฒนาระบบการตรวจสอบสถานะพัสดุผ่านแอปพลิเคชันไลน์ของบุคลากร คณะวิทยาศาสตร์และเทคโนโลยี มหาวิทยาลัยราชภัฏพิบูลสงคราม

Abstract

ABSTRACT

The purposes of the research were to 1) to research the creating a system that enables staff to track the status of their packages via the LINE application, 2) to design and Development a system for staff members to track parcel post statuses via the LINE application, thereby enhancing staff communication, and 3) to assess personnel satisfaction with the introduced parcel post status tracking system through the LINE application. A simple random sampling technique was used to select a sample group of 86 individuals from the Faculty of Science and Technology, Pibulsongkram Rajabhat University. Data were acquired by distributing questionnaires, and descriptive statistics, including frequency distribution, percentage, mean, and standard deviation, were used to examine the data.

  The research findings showed that employees at the Faculty of Science and Technology of Pibulsongkram Rajabhat University were highly satisfied with the parcel status tracking system that had been implemented using the LINE application (with a mean score of 4.63 and a standard deviation of 0.50). These results indicate the LINE application's parcel tracking services, which would increase staff convenience, efficiency, and communication options.