Educational Response and Notification System using LINE Bot

Main Article Content

Napat Chaipram
Nuttawut Tumnut
Choopan Rattanapoka

Abstract

Currently, the educational information of King Mongkut's University of Technology North Bangkok is scattered on various websites, causing students to have difficulty accessing necessary information. Thus, this article proposes the design and development of the educational response and notification system called NN Bot (Nice Notification Bot). It is operating on the LINE application. The NN Bot gives students convenient ways of accessing educational information. Moreover, Dialogflow, which is a natural language processing engine, has been applied in the NN Bot to better support user dialogue. The main services of NN Bot are to inquire the teacher teaching schedule, to inquire the student's class schedule, to search the location of the buildings in the university, to inquire the academic results in the current semester, and to notify the academic results to students automatically when the results are approved by the faculty. According to the NN Bot satisfaction survey, the overall result shows that the NN Bot can help students well. Students satisfy the ease of use the most. The average satisfaction overall of NN Bot is 4.39 which is at a good level.

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How to Cite
[1]
N. Chaipram, N. Tumnut, and C. Rattanapoka, “Educational Response and Notification System using LINE Bot”, JIST, vol. 10, no. 2, pp. 59-70, Dec. 2020.
Section
Research Article: Information Systems (Detail in Scope of Journal)

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