Challenges and Critical Success Factors in 5S System Implementation in Selected Manufacturing Companies in Thailand

Main Article Content

Norman Alcoba
Rowena Alcoba


Although the five S (5S) methodology may appear to be an uncomplicated, systematic approach for workplace organization, literatures show that many organizations struggle in implementing it successfully and sustainably. The study aims to develop a better understanding of the constraints and challenges, as well as the critical factors for success from the lived experiences and perspectives of 5S implementers. A qualitative approach was utilized in which primary data were collected from research participants from different manufacturing companies in Thailand. Findings showed that human-related, and material and immaterial factors stall 5S efforts. Based on these findings, a multi-dimensional approach for developing 5S culture in the organization is recommended to control, connect and move resources and people towards action to achieve an organized workplace through 5S.

Article Details

How to Cite
Alcoba, N., & Alcoba, R. (2023). Challenges and Critical Success Factors in 5S System Implementation in Selected Manufacturing Companies in Thailand. Thai Industrial Engineering Network Journal, 9(2), 1–13. Retrieved from
Research and Review Article


Randhawa J, Ahuja I, Singh K. Evaluation the Impact of 5S Implementation on Business Excellence Performance Parameters through Structural Equation Modelling. IJAMR Publications 2017. 9(2): 17-25.

American Society for Quality. [Internet] 2022 [cited 2022 Aug 6]. Available from: resources/pdca-cycle

NHK Spring (Thailand). [Internet] 2022 [cited 2022 August 2]. Available from: https://www.nhkspg. policies/5s.php

Hotrawaisaya C, Pakvichai V, Sriyakul T., Lean Production Determinants and Performance Consequences of Implementation of Industry 4.0 in Thailand: Evidence from Manufacturing Sector Journal of Supply Chain Management. 2019. 8(5):571.

Intalar N. The Effects of Quality Management Practices and Customer-Supplier Linkages on Innovation in Thai Manufacturing Firms. Thammasat University; 2018.

Kijjadhip T, Rojniruttikul N. The Relationships among 5S Activities and 7 Methods of Waste Reduction in the Production Process at a Sugar Factory in the Northeastern Area of Thailand. Journal of Economics and Management Strategy. 2019.

Chuamaungphan O, Chaweerak A, Akarak P. Influence of 5S activities on cost reduction from wastage of community products, Phan District, Chiang Rai Province. Journal of Management and Local Innovation. 2023.

Chinda T, Tangkaravakun N, Wesadaphan W. Hospital Safety: Investigation of 5S Implementation. In: 4th International Conference on Engineering, Project, and Production Management, 2013.

Thiemthao W. Cross-cultural Conflict at Isuzu Motors (Thailand) Company Limited. Mahidol University. 2015.

Sureerattanan C, Napompech K, Panjakhajornsak V. Model of Leadership and the Effect of Lean Manufacturing Practices on Firm Performance in Thailand’s Auto Parts Industry. Research Journal of Business Management. 2014.

Dennis P. Lean production simplified. 2nd ed. New York: Productivity Press; 2007.

Barraza M, Pujol J. An exploratory study of 5S: a multiple case study of multinational organizations in Mexico. Asian Journal on Quality. 2012.

Benjamin BM. Barriers in implementing the 5S system in the healthcare industry. 2012. Libraries and School of Information Studies. Purdue University.

Jalaliyoon N, Bakar N,Taherdoost H. Accomplishment of Critical Success Factor in Organization; Using Analytic Hierarchy Process. IJARM. 2012.

Bundschuh M. Key Factors for Project Success and Failure. In: ESCOM- MAIN-GUFPI Conference, 2003; Rome, Italy.

Young R, Jordan E. Top management support: Mantra or necessity? International Journal of Project Management. 2008; 26(7): 713-725.

Chiavenato I. In Ramos P, Mota C. Procedia - Social and Behavioral Sciences. 2014; 119: 349 – 357.

Taherdoost H, Keshavarzsaleh A. Critical Factors that Lead to Projects’ Success/Failure in Global Marketplace. Procedia Technology. 2016; 22: 1066-1075.

Morse J. Designing funded qualitative research. In Denzin N, Lincoln Y, editors. Handbook for Qualitative Research. CA: Sage, Thousand Oaks; 1994:

Dukes S. Phenomenological methodology in the human sciences. Journal of Religion and Health. 1984; 23 (3): 197-203.

Baker SE, Edwards R, Doidge M. How many qualitative interviews is enough? Expert voices and early career reflections on sampling and cases in qualitative research. 2012. National Centre for Research Methods Review Paper.

World Bank. (n.d.). Manufacturing, value added (% of GDP) – Thailand [Internet]. 2019 (cited 2022 August 20]; Available from: V.IND.MANF.ZS?locations=TH&most


Thailand Board of Investment. Thailand: The World’s Electrical and Electronics Industry Investment Destination [Internet]. 2015 [cited 2022 Aug 2]; Available from:

International Labor Organization. ILO Asia Pacific Working Paper Series [Internet]. 2017 (cited 2022 September 10); Available from blic/---asia/---ro-bangkok/---sro- bangkok/documents/publication/wcms_ 575610.pdf

Krueger R. Analyzing and Reporting Focus Group Results. CA: Sage Publications; 1998.

Rabiee F. Focus-Group Interview and Data Analysis. Proceedings of the Nutrition Society. 2004; 63:655-660.

Nzekwe-Excel C. A qualitative study on the experiences and challenges of MBA students' engagement with a business research methods module. Journal of Work-Applied Management. 2021. Available from: 10.1108/JWAM-08-2020-0040.

Asrar-ul-Haq M, Kuchinke K. Impact of leadership styles on employees’ attitude towards their leader and performance: Empirical evidence from Pakistani banks. Future Business Journal. 2016; 2 (1): 54-64.

Jacobs C. How to Get Your 5S Initiative Up and Running [Internet]. 2015 [cited 2022 August 20]. Available from: https://www.industryweek.


Paulise L. Implementing 5S Methodology: The First Step Toward Workplace Efficiency [Internet]. 2021 [cited 2022 August 20]. Available from: implementing-5s-methodology-to-achieve-workplace-efficiency-article

Fernandez S, Moldogazi T. Employee Empowerment, Employee Attitudes, and Performance: Testing a Causal Model. Public Administration Review. 2013; 73.