Factors affecting the organizational engagement of employees of the bank for agriculture and agricultural cooperatives (BAAC), Udon Thani Province

Abstract

 This study was conducted among the personnel in the Bank for Agriculture and Agricultural Cooperatives (BAAC), Udon Thani province. The objectives of this research were 1) to examine the level of job characteristics, organizational motivation and work environment among the personnel; 2) to study the organizational engagement levels of the personnel; 3) to examine the factors that affect their organizational engagement. The number of samples selected for this study were 197 employees, employee assistants and permanent workers in 20 BAAC bank branches. Proportional sampling was employed and also simple random sampling using the personnel’s names in each branch was used. A questionnaire was employed to collect the data. The statistical analysis was frequency, mean and standard deviation. Statistical analyses of the hypothesis employed Pearson’s product moment correlation coefficient and multiple regression analysis. The research found that job characteristic was overall agreeable (= x4.01), work environment satisfaction was overall high (x = 4.08) and the organizational motivation was overall highest (= x 4.24). Moreover, organizational engagement was overall also highest (= x4.42). The results of this study concluded that 1) the factors of job characteristics of personnel, including work independence and work challenges, were positively related to organizational engagement; 2) work environment satisfaction, including leadership, self-involvement and internal organizational relationships were positively correlated to organizational engagement; and 3) organizational motivation, including promotions in work, recognition and firm image positively affect organizational engagement.