Case management model for child protection in Thailand

Abstract

This qualitative research aims to study a model for case management for child protection in Thailand. Data was
collected by several means including documentary study on case management strategies and procedures, definitions,
origins, roles of case manager, case management processes, as well as legal measures and mechanisms relating to
child protections. Field research included in-depth interviews with key individuals working in child protective
services and focus group discussions with child protection professionals. Field research was conducted with
individuals throughout Thailand including the Tha Ngiew Sub-District Administrative Organization, Huai Yot
District, Trang Province, Don Kaew Sub-District Administration Organization, Mae Rim District, Chiang Mai
Province, Kut Ya Luan Sub-District Administration Organization, Trakan Phuet Phon District, Ubon Ratchathani
Province. Each area was analyzed under different contexts such as policies, laws, legal authority, network
community and human resources. Based on findings of field research in Thailand and case management model of
San Diego Youth Services in USA, developed the integrated model of case management for child protection in Thai
society, which include case management in 3 levels: (1) case management operation at Sub-district level, (2) case
management operation in within an organization, (3) case management of interdisciplinary team at the provincial
level. Recommendations: Ministry of Social Development and Human Security should set up long-term and
practical child protection strategies that cover policies and operators in all levels. Support the community and family
involvement and tool for intervention. Support case management supervision structure and support skill for case
manager.