Cloud storage application functionalities from users’ perspectives

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Thanyatida Gunadham


Over the past years, a number of cloud storage applications have emerged claiming that they can improve IT efficiency and business agility.  Cloud storage applications use the concept of Software as a Service to provide a complete solution for file storage.  The applications are normally accessible through a PC web browser or as an application installed on a PC, a mobile phone, or a tablet.  This paper explores some well-known cloud storage applications in the market today.  The functionalities of the cloud storage applications are examined by a group of users.  Limitations and recommendations from the perspectives of users are presented.  User satisfaction is also measured for each function. The findings suggest that user satisfaction tends to increase if the application has more complete functionalities and capabilities.

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How to Cite
Gunadham, T. (2019). Cloud storage application functionalities from users’ perspectives. Interdisciplinary Research Review, 14(1), 42–47. Retrieved from
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