Factors Influencing the Success of ISO 14001 Implementation in Honda Automotive Service Center, Thailand

Abstract

The objective of this research is to find out the factors influencing ISO 14001 implementation in Honda automotive service center, Thailand by using Grounded Theory. The data of the study is collected by an in-depth interview with managers of Honda dealers. The result found out the success factors for ISO 14001 implementation as follows:1) Knowledge and understanding of ISO 14001; 2) Training of related staff before implementing ISO 14001;  3) A unique environmental policy; 4) The implementation as planned 5) Adequacy of related staff 6) Staff participation 7) The intention of management level; 8) Attractive payment to good supporter; 9) Implementation of appropriate technology 10) Monitoring and evaluation activities 11) Reviewing of Management 12) Continual improvement.