Development of a chatbot system for automatic online course promotion and enrollment : Case Study of Faculty of Science and Technology, Nakhon Ratchasima Rajabhat University.

Abstract

The purposes of this research were 1) to develop a chatbot system for automatic public relations of courses and online enrollment systems. A case study of the Faculty of Science and Technology. Nakhon Ratchasima Rajabhat University 2) to study the satisfaction of users of the chatbot system that has been developed in publicizing and disseminating course information. by sample They are 3 professors of the Faculty of Science and Technology and 29 students and students, and research tools namely 1) Chatbot system for automatic publicity of courses and online enrollment, a case study of the Faculty of Science and Technology Nakhon Ratchasima Rajabhat University; The statistics used in the research were mean, standard deviation value.

                The results showed that majority of the users are greatly satisfied with the development of Chatbot system for public relations of automatic study of courses and online enrollmentof the Faculty of Science and Technology, Nakhon Ratchasima Rajabhat University which composed of data storage system, response system and readout system which divided into three part including design contact user, convenience of usage, the quality of the system. In addition, users are also impressed with the study of user satisfaction evaluation of the Chatbot system (=4.54, S.D.=0.55)