THE DEVELOPMENT OF A MULTI-DIMENSION REPORT SYSTEM TO SUPPORT POLICY DECISIONS OF THE NATIONAL RESEARCH COUNCIL OF THAILAND

Abstract

National Research Council of Thailand (NRCT) uses National Research Management System (NRMS) for the management of research data and research budgets in government agencies and funding agencies. However, NRMS has a lot of data and NRCT required information in various dimensions for quickly presenting the information to the government or policy department for policy decisions. Also, there is lack of tools to analyze large amounts of data on a timely basis. This article aims to develop a multi-dimension report system in order to support policy decisions by using the Business Intelligence (BI) to create reports in the form of different views according to the various types of field in the system example of year, funding agency, ministry, department, policy and research strategy, research issues etc. and presenting a dashboard to officers and executives for an overview of country's research data. This research uses Tableau software to develop the report system. The results of the user evaluation on report system found that officers were satisfied with the proposed report system, They can create reports to the management more variety and highly professional.