Knowledge management in construction project by social media: facebook application
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Abstract
Construction management consultant is the professional firm acknowledged as the organization of knowledge, which means the professional practice related with the application of knowledge to solve problems until work completion to achieve the objectives of the project. In the work performance process of construction management consultant, there is a clear practice process that is acknowledged as the process comprising the body of knowledge. However, the construction work has its own context which is an obstacle for knowledge management of the organization concretely. Major factors of construction management process are the personnel and report documents. This approach is applied for further study of the example project. From the theory of transforming tacit knowledge, which is the personal knowledge, into explicit knowledge in order to deliver the body of knowledge to other people, the tacit knowledge is an important asset that can be applied to benefit the organization. However, there must be an appropriate knowledge management. The main factor in the knowledge management approach is the report documents. As such, electronic recording is a tool to facilitate the organization in management, filing and sharing the body of knowledge to the outside circles. Therefore, this article presents a case study of applying Facebook as the social network for knowledge management.
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References
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