Key Success Factors for Implementing Industry 4.0 of Thailand Manufacturing
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Abstract
Thailand’s manufacturing is a crucial component to drive the economy. However, most manufacturers in Thailand face obstacles and challenges to reach Industry 4.0 in their production process, which will help improve their productivity
and efficiency. This paper aims to identify the key factors for Thailand’s manufacturing firms to implement Industry 4.0. The success factors were identified by literature review and the Delphi method. First, we conducted a semi-structured
interview with 2 experts and used the Delphi method to analyze the potential factors. The Analytic Hierarchy Process (AHP) is applied to find the ranking of the top 5 factors. There are 13 experts completing the questionnaire, and they are at the
managerial level related to Industry 4.0. Analytic Hierarchy Process (AHP) was applied to find the relative weight of success factors to rank the importance of the success factors and give concrete guidance to implement Industry 4.0. The top 5
factors are leadership vision, support from top management, knowledge of technology by an employee, aligning Industry 4.0 with organization strategy, and the process of digitalization of theindustry.
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