Development of computerized system management. A Case Study of Mitsui Khon Kaen Motor Paiboon

Abstract

The purpose of this research was to:

1) develop a system for managing computer equipment Case studies of Mitsu Khon Kaen Yonphaibun and

2) study the satisfaction with the use of computer equipment repair management system: a case study of Mitsu Khon Kaen Yonphaiboon Conducting research in accordance with the 3-step system framework of the system development cycle, namely 1) analysis, 2) design, 3) implementation, information system development cycle, consisting of the following phases: project planning, analysis, design, implementation Use and maintenance The target group is 20 employees of Mitsu Khon Kaen Yonphaiboon. The tools used are: Computer equipment repair management system Mitsu Khon Kaen Yonphaibun Company And questionnaires to evaluate the satisfaction of the system users. The statistics used are mean, percentage, standard deviation.

The results of the research are as follows: 1) The development of the computer equipment repair management system has 2 parts: (1) the system user Can browse information Notify repair of defective equipment Browse the device repair situation (2) The administrator section Able to record information of company employees Grant access to the system Can check the situation for repair Change the equipment repair situation Issue repair report 2) Results of satisfaction with the use of computer equipment repair management system In the case of Mitsu Khon Kaen Yonphaibun, it was found that the satisfaction with the total average system usage (x ̅ = 4.52, SD. = 0.59) was the highest level of satisfaction. On the clear description of usage (x ̅ = 4.75, SD. = 0.44) is the highest level. Next, the display formatting is appropriate (x ̅ = 4.60, SD. = 0.50). At the highest satisfaction level