Development of an Application for the Audio-Visual Equipment Borrowing System of the Faculty of Nursing, Mahasarakham University
Keywords:
Application development, Audiovisual equipment, borrow-return, Satisfaction evaluationAbstract
Abstract
Background and Aims: The traditional paper-based system for audiovisual equipment borrowing and returning services has limitations regarding operational delays and the inability of users to check equipment status in real-time. Therefore, this research aimed to: 1) develop an audiovisual equipment borrowing and returning application for the Faculty of Nursing, Mahasarakham University; 2) study user satisfaction with the application; and 3) compare user satisfaction with the borrowing and returning services before and after the implementation of the application.
Methodology: The sample group consisted of 186 instructors, personnel, and students from the Faculty of Nursing, Mahasarakham University, selected through Systematic Random Sampling. The sample was divided into a control group of 93 participants and an experimental group of 93 participants. The research instruments included: 1) the audiovisual equipment borrowing and returning application, which was evaluated for quality by 3 experts, 2) a questionnaire assessing satisfaction with the traditional service with an Item Objective Congruence (IOC) index of 0.89-1.00, and 3) a questionnaire assessing satisfaction with the application with an IOC index of 0.93-1.00. The data were analyzed using mean, standard deviation, and t-test.
Results: 1.The developed audiovisual equipment borrowing and returning application consists of three main components: (1) a transaction form module, (2) a data storage and processing module, and (3) an automatic status notification module. 2. The overall user satisfaction with the application was at the highest level (x̄ = 4.78, S.D. = 0.45) 3. The comparison revealed that user satisfaction after using the application was significantly higher than before its implementation at the .05 statistical level. Additionally, the application demonstrated empirical performance enhancements by reducing service time by over 98% (from an average of 1-3 days to only 10 minutes per transaction) and achieving a 100% reduction in paper form usage.
Conclusion: Replacing the traditional paper-based system with the developed application effectively resolves the issues of operational delays and data access limitations. It facilitates convenience through smartphone accessibility and significantly increases overall user satisfaction with the faculty's audiovisual equipment management system.
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