The Development of the Supporting Data Providing System for the Khorat Geopark Attraction using Digital Technology

Abstract

This research purposes 1) study and design a supporting data providing system for the Khorat geopark attraction with the dialog structure of chatbot and data platform 2) develop the supporting data providing system for the Khorat geopark attraction using a machine learning and a natural language processing in the question answering process of chatbot and a responsive web idea in the data management of the data platform and 3) evaluate the performance of functions between the supporting data providing system and users. Both of designing and development applies the attraction data from the Khorat geopark area, Nakhon Ratchasima province. The tools used in this research were the supporting data providing system for the Khorat geopark attraction which was passed the evaluation by 2 experts (information technology), the performance assessment form of the supporting data providing system and the user satisfaction assessment form for community and tourists with mean and standard deviation used for data analysis. The results revealed that the supporting data providing system for the Khorat geopark attraction got the high efficiency level in development, with the average value of 4.16, and the standard deviation value of 0.74.The satisfaction of user of the supporting data providing system for the Khorat geopark attraction was at the high level, with the average value of 4.21, and the standard deviation value of 0.75, with means that the developed supporting data providing system for the Khorat geopark attraction can improve the efficiency the question answering of the attraction data of users and the community involvement.