The Development of Supply Management Information System Based on Lean Concept: A Case Study of Buriram Provincial Administrative Organization

Abstract

This research aims to 1) design and develop an information system for managing supplies based on lean principles, and 2) assess user satisfaction with the system. The goal is to streamline planning and management of the organization’s supplies. The sample group consists of 33 executives and supply workers, using structured interviews and satisfaction questionnaires for data collection. The analysis employs percentage, mean, and standard deviation. Following the system development cycle, the research examines the current status and challenges in supply management, identifying the need for a new system. The system is designed using object-oriented principles and lean concepts to minimize steps and processing time. Development tools include HTML, PHP, Laravel Framework, and MySQL. The resulting web application features: 1) basic data management, 2) budget allocation, 3) purchase approval requests, and 4) supply disbursement. From July to September 2024, the system reduced working time by 22%, and user satisfaction was rated very high ( x̄ = 4.56, SD = 0.12)