Occupational Safety and Health Support System for Telecommunication Tower Climbers
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Abstract
Telecommunication tower climbers are exposed to sunlight, delicate particulate matter (PM 2.5), and wind for extended periods daily, which unavoidably impacts their health and safety and may result in serious accidents. This study aims to (1) create an Occupational Safety and Health Support System for Telecommunication Tower Climbers to mitigate the risks associated with working on telecommunications towers and (2) assess the user satisfaction of those using the system. The system displays information like the heat index, PM2.5 levels, wind speed, body temperature, and heart rate on a monitor and the LINE app. It alerts with sounds and lights when values reach risky levels, helping safety executives take preventive actions. After the safety support system development was completed, the researcher tested and evaluated the system using the Black Box Testing method, involving 15 experts who assessed the system’s performance in three areas. The Perception of Usefulness received an average score of 4.120, indicating a high level. System Efficiency had an average score of 4.333, which was also high, and Data Quality received an average score of 4.156, which was high as well. Additionally, 60 climbers used the system and provided evaluations. For Perceived Usefulness, the average score was 4.040, System Efficiency obtained a score of 4.167, and Data Quality scored 4.167, all indicating high levels. These results suggest that the system development met its objectives and can be effectively applied in the future.
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