Contact

Try These First

Self-Service Resources

Before reaching out, the answer to your question may already be available on one of these pages. Most common queries are covered in the resources below.

📋 Tracking a submission? Log in to your OJS author account at ph02.tci-thaijo.org to check the real-time status of your manuscript. You will receive email notifications at every stage — no need to contact the editorial office to ask for status updates.

People

Editorial Team Contacts

SO
Editor-in-Chief
Assoc. Prof. Dr. Sompong O-Thong
Mahidol University, Nakhon Sawan Campus
🏢
Department of Biosystems Engineering
Mahidol University, Nakhon Sawan, Thailand
📧
sompong@tsu.ac.th
For editorial decisions, policy, ethics, and international collaboration queries
🔬
Biogas · Anaerobic Digestion · Biogas Upgrading · MCFA Production · BCG Economy
KL
Journal Coordinator — Support Contact
Miss Kanyanat Liadrak
Institute of Research and Innovation, Thaksin University
🏢
Institute of Research and Innovation
Thaksin University, Phatthalung Campus
222 Moo. 2, Papayom, Phatthalung 93210, Thailand
📧
aseanjstr@tsu.ac.th
For submission enquiries, OJS technical issues, APC payment, and general queries
🕐
Office hours: Monday–Friday, 8:30–16:30 ICT (UTC+7)

⚠ Note on affiliation display: The current Contact page lists the Editor-in-Chief's institution as "Mahidol University" without specifying the campus or department. The correct affiliation is Mahidol University Nakhon Sawan Campus, Department of Biosystems Engineering. Please update this in OJS.

Publisher

Editorial Office

🏛️ASEAN Journal of Scientific and Technological Reports (AJSTR)
Publisher
Institute of Research and Innovation
Thaksin University, Phatthalung Campus
Postal Address
222 Moo. 2, Baan Prao Sub-District
Papayom District, Phatthalung
93210, Thailand
Office Hours
Mon–Fri
08:30–16:30 ICT (UTC+7)
ISSN Online
2773-8752
ISSN Print
0859-9807
Scopus Source ID
Who to Contact

Contact Router — What's Your Query?

Use this guide to direct your query to the right contact. Sending your message to the appropriate person will get you a faster response.

📬
Manuscript submission, OJS login, file upload issues

New submissions, tracking status, technical problems with OJS, uploading revised files

🔄
Peer review enquiries (authors)

Questions about review status, revision deadlines, decision explanations, resubmission queries

👁
Reviewer invitations and assignments

Accepting or declining a review invitation, requesting a deadline extension, reviewer manuals

💳
APC payment and invoicing

Bank transfer details, payment confirmation, receipts, waiver requests, invoice queries

⚖️
Ethics concerns, corrections, retractions

Reporting suspected plagiarism or misconduct, requesting corrections to published articles

🌐
Media, collaboration, indexing enquiries

Press contacts, research partnerships, journal indexing questions, institutional collaboration

📋
General enquiries

Journal scope questions, special issue proposals, reviewer recruitment, anything else

Where We Are

Location & Directions

🗺️

Thaksin University, Phatthalung Campus
222 Moo. 2, Papayom, Phatthalung 93210

Open in Google Maps →
Full Address
AJSTR Editorial Office — Thaksin University, Phatthalung Campus
222 Moo. 2, Baan Prao Sub-District, Papayom District, Phatthalung, 93210, Thailand
Province
Phatthalung, Southern Thailand
Nearest Airport
Hat Yai International (HDY) · ~80 km
Time Zone
ICT — Indochina Time (UTC+7)
Common Questions

Frequently Asked Questions

Log in to your OJS author account at ph02.tci-thaijo.org. Your manuscript dashboard shows the current status in real time. You will also receive automatic email notifications at each stage (initial evaluation complete, reviewer assigned, decision sent, revision due). There is no need to email the editorial office to ask for status updates.

The average time from submission to first editorial decision is approximately 4 weeks (1 month). Initial evaluation (scope and plagiarism check) typically takes 1–3 business days. If a manuscript passes initial evaluation, it is sent to 2–5 independent reviewers who each have 2 weeks to respond. The Editor-in-Chief then makes the final decision. Once accepted, the article is typically published online within 2–4 weeks.

We aim to respond to all queries within 2 business days (Monday–Friday, Thai business hours, UTC+7). If you have not received a response after 5 business days, please resend your email to aseanjstr@tsu.ac.th with the subject line including your manuscript ID (if applicable). Check your spam/junk folder, as automated OJS emails are sometimes filtered.

The APC (฿4,000 Thai Baht / US$150) is only payable after your manuscript has been accepted for publication. Payment details (bank account information for Government Savings Bank, Papayom Branch) are included in your acceptance notification email. After making the bank transfer, please email proof of payment to aseanjstr@tsu.ac.th with your manuscript ID. There is no submission fee.

Yes. AJSTR welcomes proposals for Special Issues on topics aligned with the journal's scope. Please email a brief proposal (topic, rationale, proposed timeline, and your qualifications) directly to the Editor-in-Chief at sompong@tsu.ac.th. AJSTR is particularly interested in Special Issues related to sustainable waste management, biogas and bioenergy, environmental engineering, and ASEAN agricultural science.

Use the Ethical Concern Reporting Form on our Ethics page, or email the Editor-in-Chief directly at sompong@tsu.ac.th with the subject line "Ethical Concern – [Article ID/DOI]". All reports are handled confidentially. AJSTR follows COPE guidelines for investigating and resolving misconduct allegations.