Development of Information Systems for Supply Chain Management of Ban Phang Tia Crispy Toddy Palm Community Enterprise in Songkhla Province
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Abstract
The objectives of this research are to 1) Design and develop an information system to manage the supply chain of the Ban Phang Tia Crispy Toddy Palm Community Enterprise in Songkhla Province, 2) Evaluate the efficiency of the information system in managing the supply chain of the Ban Phang Tia Crispy Toddy Palm Community Enterprise in Songkhla and 3) Study user satisfaction with the information system for managing the supply chain of the Ban Phang Tia Crispy Toddy Palm Community Enterprise in Songkhla. The target groups were selected using specific methods, including 1) five information technology and logistics experts and 2) Survey 125 users to determine their satisfaction with the information system. The research tools included the information system itself, a system performance evaluation form, and a system user satisfaction assessment form. Statistical methods employed for data analysis included t-tests, means, and standard deviations.
The research findings are as follows: 1) the information system managing the supply chain of the Ban Phang Tia Crispy Toddy Palm Community Enterprise in Songkhla Province comprises six modules: (1) information management of raw material suppliers, (2) customer information management, (3) raw material ordering management, (4) product inventory management, (5) product ordering, and (6) data reporting. The system operates as a web application, with user access tailored to specific rights. 2) Experts evaluated the system's efficiency at the highest level (= 4.84). 3) Users expressed the highest level of satisfaction with the system (
= 4.88). The implementation of the information system reduced task completion time significantly, from an average of 9.74 minutes before implementation to 4.53 minutes after, representing a reduction of 5.21 minutes (53.47%). T-test analysis indicated that the p-values for all tasks were consistently below .05 (α=.05), demonstrating statistical significance in reducing working hours after system implementation. In conclusion, the developed information system effectively manages the supply chain of the Ban Phang Tia Crispy Toddy Palm Community Enterprise in Songkhla Province with enhanced accuracy, speed, and efficiency.
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