Development of an Information System for Knowledge Management Operations at Rajabhat Maha Sarakham University
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Abstract
This research aimed to 1) synthesize the components for developing an information system to support knowledge management operations at Rajabhat Maha Sarakham University; 2) develop the information system for knowledge management operations in the form of a web application; 3) evaluate the quality of the information system; and 4) investigate users’ acceptance of the information system. The target group consisted of 40 system users, selected through simple random sampling using a lottery method. The research instruments included 1) a questionnaire for experts regarding appropriate components for system development; 2) an information system quality assessment form; 3) a measurement scale for information system acceptance; and 4) the information system for knowledge management operations at Rajabhat Maha Sarakham University itself. The statistics employed in the data analysis were mean and standard deviation.
The research findings revealed that 1) the components for developing the information system for knowledge management operations comprised five modules, namely: 1.1) Communication Module, 1.2) Authentication Module, 1.3) Management Module, 1.4) Member Module, and 1.5) Knowledge Management Module; 2) the developed information system for knowledge management operations supports two types of users, including university faculty or staff members and system administrators; 3) the overall quality of the system was rated at a high level; and 4) users’ overall acceptance of the system was rated at the highest level.
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