The Development of an Information System for Real-Time Educational Data Integration: A Case Study of the Chachoengsao Provincial Education Office
Article Sidebar
Main Article Content
Abstract
This research aimed to: 1) develop an information system for integrating educational data in real time; 2) evaluate the efficiency of the developed information system; 3) examine users’ satisfaction with the system; and 4) compare users’ satisfaction with the system across gender, age, and affiliated agencies. The sample consisted of 32 users who were directly responsible for collecting and submitting educational data to the Chachoengsao Provincial Education Office. The research instruments included: 1) the real-time educational data integration information system; 2) an expert evaluation form for assessing system efficiency, with an IOC value ranging from 0.67 to 1.00; and 3) a user satisfaction questionnaire. The statistical methods employed were percentage, mean, standard deviation, t-test, and one-way ANOVA.
The results revealed that: 1) the development of the real-time educational data integration information system reduced the average time required for data collection and verification from 5 days to only 2 days per reporting cycle, representing a 60% reduction in working time. In addition, the number of personnel involved in data collection decreased from 4 to 2 per cycle, and the number of work steps was reduced from 5 to 3. 2) The expert evaluation indicated that the overall efficiency of the information system was at a high level ( = 4.41, SD. = 0.53). 3) Users’ overall satisfaction with the system was at the highest level (
= 4.51, SD. = 0.58). 4) Comparisons of user satisfaction with the system, classified by gender, age, and affiliated agency, showed no statistically significant differences at the .05 level.
Article Details
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
References
Policy and Planning Division, Chachoengsao Provincial Education Office, Educational Information Report of Chachoengsao Province, Chachoengsao: Chachoengsao Provincial Education Office, 2023. (in Thai)
P. Harmon, Business Process Change, 4th ed. Morgan Kaufmann, 2019.
M. Dumas, M. La Rosa, J. Mendling, and H. A. Reijers, Fundamentals of Business Process Management, 2nd ed. Berlin, Germany: Springer, 2018.
ABPMP International, Guide to the Business Process Management Common Body of Knowledge (BPM CBOK). Chicago, IL: Association of Business Process Management Professionals International, 2019.
G. A. Rummler and A. P. Brache, Improving Performance: How to Manage the White Space on the Organization Chart, 3rd ed. San Francisco, CA: Jossey-Bass, 2013.
K. C. Laudon and J. P. Laudon, Management Information Systems: Managing the Digital Firm, Harlow, U.K.: Pearson Education, 2022.
J. A. O’Brien and G. M. Marakas, Introduction to Information Systems, 17th ed. New York, NY: McGraw-Hill Education, 2021.
R. Stair and G. Reynolds, Principles of Information Systems, 14th ed. Boston, MA: Cengage Learning, 2021.
P. Paseelatesang, Developing Web Applications with PHP, MySQL, and jQuery, Bangkok: SE-EDUCATION, 2021. (in Thai)
S. Khummanee, Database Programming with PHP and MySQL, Bangkok: Thai-Nichi Institute of Technology Press, 2020. (in Thai)
Chanchai Suphattarakorn, Complete Guide to Building Responsive Web Applications with PHP, Bootstrap, MySQL/MariaDB, AJAX, and jQuery, Bangkok: Reviva, 2018. (in Thai)
Phattharaphon Noiudom, Data Presentation with JavaScript and Chart.js for Beginners, Bangkok: Propress, 2022. (in Thai)
G. B. Shelly and H. J. Rosenblatt, Systems Analysis and Design, 11th ed. Boston, MA: Cengage Learning, 2020.
J. W. Satzinger, R. B. Jackson, and S. D. Burd, Systems Analysis and Design in a Changing World, 8th ed. Boston, MA: Cengage Learning, 2021.
K. E. Kendall and J. E. Kendall, Systems Analysis and Design, 11th ed. Harlow, U.K.: Pearson Education, 2022.
A. Dennis, B. H. Wixom, and R. M. Roth, Systems Analysis and Design, 9th ed. Hoboken, NJ: Wiley, 2023.
K. Patthanamethada, P. Sriruan, P. Kanlueang, and J. Kaewthong, “Development of a Work Support System for One Stop Service Unit, Institute for Multidisciplinary Research, Chiang Mai University,” Pakchong Academic Journal, vol. 14, no. 2, pp. 1–18, 2025. (in Thai)
B. Kaewkapthong and P. Phaojinda, “Development of an Information System for Managing the National Research Education Conference, Prince of Songkla University,” Journal of Education, Prince of Songkla University, Pattani Campus, vol. 35, no. 2, pp. 211–224, 2024. (in Thai)
K. Klin-kulabthong and I. Noimai, “Development of a Research Information System for the Demonstration School ‘Phibunbamphen’, Burapha University,” Journal of Liberal Arts, Rajamangala University of Technology Bangkok, vol. 7, no. 1, pp. 15–28, 2025. (in Thai)
S. Wiriya et al., “Development of an Information System to Support Research Management at Chaophraya University,” Journal of Information Technology Applications, vol. 10, no. 1, pp. 22–35, 2024. (in Thai)
K. Singjanusong, “Satisfaction of Part-Time Students toward the Services of the Office of Academic Resources and Information Technology, Surin Rajabhat University,” Surin Rajabhat Academic Journal, vol. 3, no. 1, pp. 33–54, 2025. (in Thai)
B. Srisatad, Basic Research, 7th ed. Bangkok: Suweeriyasarn Press, 2002. (in Thai)
T. Yamthung and A. Phramot, “Design and Development of a Student Activity Information System through a Web Application: A Case Study of Computer Science Program, Pibulsongkram Rajabhat University,” Journal of Science Advancement, vol. 25, no. 1, pp. 63–84, 2025. (in Thai)
R. Rienthong and W. Ratchattanon, “Public Satisfaction with the Services of the Department of Foreign Trade,” Journal of Interdisciplinary Political Science, vol. 1, no. 2, pp. 22–29, 2023. (in Thai)
W. Loetkhampom, “Student Satisfaction with the Bachelor of Business Administration Program, Faculty of Business Administration, Chaiyaphum Rajabhat University,” Journal of Research and Development Institute, Chaiyaphum Rajabhat University, vol. 5, no. 1, pp. 1–13, 2023. (in Thai)
