The Development of Information Systems for Terms of Reference : TOR

Abstract

This study aims to 1) study the problems and procedures for preparing procurement documents, 2) design and focus groups, interviews, observations 3) test the efficiency of the developed system, and 4) study satisfaction with the system. The focus is on reducing work steps and ensuring the accurate and complete preparation of documents according to relevant regulations. This survey research collected data from 30 staff members working at the College of Arts, Media, and Technology. This study employed research tools such as develop an information system for preparing procurement documents and questionnaires. Statistics used in the research were mean and standard deviation.

The contributions of this research are: 1) the results of the study of the problems and procedures for preparing procurement documents found that the preparation of TORs is currently incorrect and delayed because the creators lack knowledge and understanding, use the wrong forms, and often make errors. Procurement officers have different inspection standards, there is a lack of good examples for creators, insufficient follow-up on tasks, and lost documents, 2) the results of the design and development of the information system for preparing the scope of procurement work showed that the information system has two components: the user part and the procurement officer part. System designs vary according to functionality because duties and responsibilities are different, 3) The results of testing the efficiency of the information system for preparing procurement documents found that the system reduces steps, minimizes errors, decreases working time, and supports a paperless workflow and 4) the results of the study on satisfaction with the information system for preparing procurement documents found that staff could effectively follow up on procurement work. Overall assessment results were high ( = 3.79, SD. = 0.87).