The Development of the Web Service Related to Professional Experience and Co-operative Education Using a RESTful API
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Abstract
This study aims to: (1) develop a web service for delivering information services related to professional training and cooperative education using a RESTful API; (2) evaluate the efficiency of utilizing the RESTful API for these information services; and (3) assess user satisfaction with the system's performance. The sample consisted of 30 students participating in professional training and cooperative education programs. Data collection instruments included (1) a system efficiency evaluation form and (2) a user satisfaction questionnaire. Data were analyzed using mean and standard deviation.
The findings indicated that: (1) the developed web service comprised three main components—system administrators, IT system development specialists (IT Specialists), and system users (students); (2) the system efficiency evaluation revealed that overall system performance was rated at the highest level ( = 4.77). The system effectively displayed accurate results on each page, ensured correct and efficient operational processes, offered high-speed performance, user convenience, consistent interface design, and system security through password encryption. It supported both general and authenticated access levels to safeguard user information; and (3) the user satisfaction assessment showed that overall satisfaction was also at the highest level (
= 4.69). Key contributing factors included appropriate font sizes, suitable background and font color schemes, effective integration of text and imagery, clarity and relevance of the presented information, visually appealing design, and overall ease of use.
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