DESIGN AND DEVELOPMENT OF PERSONAL CAR RENTAL SYSTEM ON INTERNET WITH STRUCTURAL METHOD

Abstract

The purposes of this studied were: (1) to design and develop the personal car rental system with structural method and (2) to evaluate quality of service of the personal car rental system. The studied was divided into two phases. Phase1: design and develop the personal car rental system with structural method with system development life cycle “SASHIMI” waterfall six step. Through requirement analysis from expert and stakeholders with a personal car rental system amount 15 person. This phase tool is a structure interview. Phase2: Evaluate the quality of the personal car rental system with model for the ES_QUAL quality evaluate. The sample consisted of user of the personal car rental system amount 51, the tool used in close-ended questionnaire with five point rating scale. Statistics used to analyze data were mean, standard deviation and coefficient of variation. The results revealed as follows: (1) the personal car rental system with structural method consists of three diagrams: a context diagram, data flow diagram and flow chart diagram (2) the personal car rental system consists of three section: Owner car section, Administrative section and Car renter section and (2) the personal car rental system was evaluated by 51 user as most quality ( = 3.97, S.D. = 0.53). Coefficient of variation was 13.35%